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Mrben Casino Withdrawal: How to Cash Out Your Winnings
When you want your money, you request it in your account, we check it, and we send it back to the method you deposited with. The minimum is £20, we charge no withdrawal fees, and there is no cap on how much you can take out in one go.
Worth a spin
Worth a spin
Requesting a payout: the four steps in your account
Cashing out takes under a minute. Your withdrawal method is already filled in for you, because payouts go back to the account you funded your play with.
- Sign in to your profile
Log in with your username and password. Your balance and your available cash funds are shown in your account.
- Open Withdrawal
Click "Withdrawal" in your profile to open the cashier.
- Enter the amount
Type the amount you want to take out, from £20 upwards. The method is pre-populated with the one you deposited with.
- Confirm the request
Confirm, and the request moves into the pending stage. It then appears in your account, where you can follow it until it is paid.
Every pending withdrawal stays visible in your account, so you always know whether a payment is still with us or already on its way to your bank or wallet.
Verification before your first payout
We verify your identity before we process your first withdrawal. It is a one-off step: once your documents are accepted, later payouts run straight through the normal pending check.
Two things are needed, and clear photos or scans are usually enough:
The name on your documents needs to match the name on your Mrben Casino account and on the payment method you are withdrawing to. If you have recently moved or changed your name, send the matching document and our team will sort the account details with you.
Where your money can go, and the same-account rule
You can take your money out with bank transfer, Visa, Mastercard, PayPal, Skrill, Neteller, Apple Pay, Revolut, Trustly, MuchBetter, Paysafecard, Luxon Pay, MiFinity and Neosurf.
We pay out to the same method and the same bank account you deposited with. That keeps your money travelling between accounts in your own name, and it is why the cashier fills the method in for you instead of asking you to pick one. Cryptocurrency is not part of our banking options, for deposits or for payouts.
How long a withdrawal takes to reach you
Every request starts with a pending period of 24 to 48 hours while we complete our checks. After that, the time depends on your method: wallets are the quickest, bank transfers the slowest.
| Method | Pending check | Then arrives in | Fee |
|---|---|---|---|
| E-wallets (PayPal, Skrill, Neteller, MuchBetter, Revolut, Luxon Pay, MiFinity) | 24-48 hours | 12-24 hours | None |
| Visa and Mastercard | 24-48 hours | 2-5 days | None |
| Bank transfer | 24-48 hours | 7-10 days | None |
| Trustly, Apple Pay, Paysafecard, Neosurf | 24-48 hours | The cashier shows the timeframe when you request | None |
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A worked example. You deposit £50 with Skrill, play slots, and finish with £180 in cash funds. You request the full £180 on a Monday evening. The pending check runs for 24 to 48 hours, and the wallet transfer adds 12 to 24 hours on top, so the money typically lands between Tuesday night and Thursday. The same £180 sent to a Visa card would be with you within two to five days of approval, and by bank transfer within seven to ten.
Minimums, maximums and what we charge
The rules here are short. You need £20 in cash funds to make a request, there is no ceiling on a single payout, and we take nothing off the amount you ask for.
| Rule | What applies |
|---|---|
| Minimum withdrawal | £20, on every method |
| Maximum per transaction | No cap |
| Withdrawal fees | None |
| Progressive jackpot wins | Paid out in full, with no cap |
| Destination | The same method and account you deposited with |
| Verification | Completed before the first payout is processed |
If your balance sits just under £20, the request will not go through - you can top it up or keep the funds in your account until the balance passes the minimum. Large wins, including progressive jackpots, are paid out whole rather than released in slices.
Start with the welcome package
New players get a bonus of **up to £6,000 plus 100 free spins** on the first deposit. Wagering is 10× the bonus funds within 30 days, the minimum deposit is £20, the maximum stake with bonus funds is £5 per bet or spin, and no promo code is needed.
What can hold a payout up, and how to avoid it
Most withdrawals move through on their own. When one sits longer than you expected, it is usually one of these reasons.
- Verification is still open. Your photo ID or proof of address has not been uploaded or accepted yet, so the first payout waits.
- The names do not match. The account holder, the document and the payment method all need to be you.
- You asked for less than £20. Requests under the minimum cannot be submitted.
- Bonus funds still have wagering to run. Welcome bonus funds need their 10× wagering completed within 30 days before they turn into cash you can withdraw; cash funds are not affected.
- The method is slower by nature. A bank transfer takes 7 to 10 days once approved, so a payout that feels delayed may simply be in transit.
How we protect the money in your account
We are licensed and regulated in Great Britain by the Gambling Commission under account number 52894. Gambling with us is for entertainment and your money is genuinely at risk, so the controls around your balance matter as much as the payout times.
Pages and connections run over TLS v1.2 with SSL encryption, our banking platform sits on its own encrypted layer, and accounts are password-protected. Identity checks apply before the first withdrawal, and our data handling follows GDPR. AI detection software monitors accounts and our support agents are trained to spot players who may benefit from help.
Big games, big bonuses
You also hold the controls. Deposit limits can be set when you register and changed later in your account settings. Reality checks can be set from as little as one minute, alongside session and stop limits. Take a break covers 24 hours up to six weeks, self-exclusion runs from six months up to five years, and the Clock-off feature blocks access at chosen times of day, with a payday timeout tool for payday itself. Play is 18+ only, and GamCare and GambleAware are signposted in our responsible gambling section.
Talk to us about a withdrawal at any hour
Live chat is open 24/7 and shows your queue position on screen; agents usually connect within two to three minutes. Email support also runs around the clock, with replies typically arriving in two to three hours, and our help centre covers payments, bonuses and responsible gambling. Support is available in English, Spanish, French, Portuguese and Finnish.
If you contact us about a pending payout, have the amount, the date you requested it and the method to hand. That is normally everything we need to tell you exactly where your money is.
Your cashier is ready when you are
Deposit from £10 with no fees, play across 3,500+ games and around 100 live tables, then cash out from £20 to the same method, with nothing deducted.
